FAQ

What time is check in and check out?

Check in is 4:00 pm

Check out is 11:00 am

Will the Resort accept packages for guests?

Yes. The cost to store the package is $5.00 per day, per package.

Does the Resort have a restaurant?

The Resort offers dining at the Saratoga Bar & Grill.

Hours:

Breakfast: 7:00 am to 11 pm

Lunch: Monday to Thursday 11:00 pm to 1:00 pm, Friday to Sunday 11:00 am to 5:00 pm

Dinner: 5:00 pm to 9:00 pm

How late is the pool open?

The pool hours are from 7:00 am to 11:00 pm

Does the Resort has Laundry Facilities?

Yes. The resort has a Laundry Facility that is open from 7:00 am to 11:00 pm.

Does the Resort have an ATM?

No. Target located next door has an ATM in the business center.

Is the Resort Pet friendly?

Yes. There will be an additional Pet Fee nightly with a Pet Deposit.

Can my Pet come to the pool area?

No, Pets are not allowed at the Pool Area however there are many Dog Walking Area throughout the Resort.

Is there a Grocery Store nearby?

Target is located directly next door to the Resort and Publix Shopping Center is 1.3 miles.

How far is the Resort from the Orlando International Airport?

18.6 miles or 25 min.

How far is Walt Disney World from the resort?

8 miles or 12 min.

Does the resort offer a shuttle to Walt Disney World?

Yes, the shuttle will depart twice in the morning and will return twice in the evening. Please check with the Front Desk for times and drop off / pick up areas.

Can I purchase tickets to Walt Disney World at the resort?

Yes, ticket purchase is available at Guest Services in the Lobby of the Resort. Please check with the Front Desk for times of operations.

How much would a taxi cost to Walt Disney World?

The average cost would be $25.00 one way to any park within Walt Disney World for 6 people of under.

How far is Universal Studios from the resort?

12 miles or 19 min.

Does the resort offer a shuttle to Universal Studios?

No

Can I purchase tickets to Universal Studios at the resort?

Yes, ticket purchase is available at Guest Services in the Lobby of the Resort. Please check with the Front Desk for times of operations.

How much would a taxi cost to Universal Studios?

The average cost would be $30.00 one way to any park within Universal Studios for 6 people of under.